Why is My Refrigerator Water Dispenser Not Working?

refrigerator water dispenser image
Is the water dispenser on your refrigerator broken? If not, you can try to solve the issue on your own or call Heritage Appliance Repair for professional refrigerator repair CITY, STATE.

There are a lot of reasons for the water dispenser in a refrigerator to not work. Again, some of the reasons could sound a little strange. However, something as simple as a power switch on the refrigerator has been the cause before. Be sure to inspect the more obvious potential problems before proceeding with complicated refrigerator repair. Let’s begin to tackle this appliance repair problem and see all of the reasons we can cite for a broken water dispenser on a refrigerator.

The cause of a water dispenser not working is typically an installation problem, a filter failure or frozen water lines:

New Refrigerator Installation Issues

You just installed a new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser must be connected to the home’s water line. That might be the problem.

If your new refrigerator is replacing an older refrigerator that did not feature an ice maker or water dispenser, there is a chance that you don’t have a functioning water line near this area. A water line is usually run from under the house either in a crawl space or basement. You can purchase this line at almost any hardware store and they’re very easy for the typical homeowner to install. Typically they have include a water shut-off valve, which is important so that if you should need to move the refrigerator, you can turn off the water.

If there is an attached water line, is the valve on? The valve handle should be lined up with the hose. And, is there water going through the pipe you have installed to connect the water line? Simple and basic questions, but things that have to be accounted for.

If you had to remove the doors during installation it’s possible the water dispenser may not be plugged in. Review the manual to find the wire harness for that particular refrigerator. Ensure that it’s plugged into the refrigerator.

When the water line is hooked up, usually there is air in the line. So, lifting and lowering the dispenser control on the refrigerator to get the air out of it is necessary.
Filter Issues

On some of the refrigerators, there are different filters. These filters can “expire”, clog or get frozen. All of the filters are dependent on your model and type of refrigerator. If your filter is clogged it will cause slow filling or no flowing at all. It is suggested that your filter is changed every 6 months. Changing filters in a refrigerator can be difficult. If you have issues, go online or call us and find the proper process to change a filter.

One recommendation is to fill the water filter with water prior to installing it. Typically the water filters will take a long amount of time to fill up, which might lead you to think that the water dispenser isn’t working right. You will want to read the owner’s manual if nothing is working. To be sure it is not air caught in the lines, depress the dispenser arm for around 5 minutes.

A frozen water tank could be the reason for the problem as well on some models. If the water tank is frozen it will begin to leak onto the food bins. Low amounts of food in the fresh food bins will cause freezing to occur.